You can submit jpg, gif, bmp, tif, pdf, ai, cdr, eps, ms word format files.
Care about quality? Better the artwork, better the final product, so it is appreciated to submit a relatively clear image with color separations.
Yes, we accept vector format artwork such as .cdr, .ai, .eps, .wmf, etc. If you send us in coreldraw (.cdr) or Adobe Illustrator (.ai), please be sure to convert the artwork from text to curves first. Otherwise we may not be able to read the same font that you have sent.
Nominal editing is done free of cost and complex editing if it is different than originally ordered design is charged in very reasonable and negotiable charges. Prices are mentioned on our pricing page.
We keep backups of your custom digitized files, vector files, e-mails and original logos/artwork(2 Years maximum from date of Order).
You can simply e-mail us the order number of your lost file at firstname.lastname@example.org and we will send it free of cost.
Yes, we correspond with each customer personally to ensure a well-rounded and personalized experience for each client. All your digitized files are personally emailed to you on your registered email address.
The digitized design is only customer's property. Therefore Diligent Digitizing keeps these designs strictly confidential. We never reveal customer's designs to others. Also, we have a secured backup storage to keep your designs in case your copies are lost, we can resend them to you within an hour upon request.